If you're still having trouble logging in after receiving the success message for a password reset, you may have reset the password to a different account.
Here are some tips to ensure that doesn’t happen:
- Make sure you have the most up-to-date version of the Kik app downloaded from the Apple App Store or Google Play Store.
- Try logging in using the email that you used to reset your password instead of your username. Make sure the account you just logged into is the one you're looking for.
- Make sure you're using the same keyboard to login that you used to create your new password.