To receive new chat requests, you will need to have the New Chat Requests feature enabled. If it is not enabled, you can do so by following these steps:
- Open the Kik app.
- Tap the profile icon in the top right-hand corner.
- Next tap on Chat Settings.
- Tap on New Chat Requests.
- Select whether you would like to receive new chat requests Only from Groups or Always.
If New Chat Requests is enabled and you are not receiving new requests, please confirm that your network connection is stable. If your network connection slows down, it may take some time for the new chat to appear.