Stuck on “Introducing Public Groups”

Trying to access public groups but can't get past the "Introducing Public Groups" screen? 

image__5_.png

If you're using an iOS device with Display Zoom enabled, you may need to temporarily disable this feature in order to bypass this screen. 

To do so, follow these instructions:

  1. Go to your device Settings.
  2. Scroll to Display & Brightness.
  3. Tap on Display Zoom.
  4. Select Default.

Once Display Zoom is disabled, open to the Kik app and you should then be able to see a blue button at the bottom of the page that allows you to bypass this screen. 

Once you bypass this screen, you can then re-enable Display Zoom by following these instructions:

  1. Go to your device Settings.
  2. Scroll to Display & Brightness.
  3. Tap on Display Zoom.
  4. Select Larger Text.

If you are still stuck on this page after following these instructions, you can contact us here.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request