Digital Services Act (DSA) - Contact Information for Kik Users and Authorities

For Kik Users

If you're a Kik user and need to report illegal content or have inquiries related to the Digital Services Act (DSA), here are the ways you can reach out to us:

  • Help Center: Please use our Help Center forms for general inquiries or assistance.
  • Reporting Illegal Content: If you're a European user and want to report illegal content, please use our Report a User Form.
  • Direct Contact for EU Users: European users can also email us directly at dsa-users-kik@medialab.la. This email is our designated single point of contact for European users under the DSA.

For European Commission and Member State Authorities

Kik has designated a specific contact point for the European Commission, Member States' Authorities, and the European Board of Digital Services regarding the Digital Services Act:

  • Authority Contact Email: Please contact us at dsa-authorities-kik@medialab.la. This email is reserved solely for communication with the authorities mentioned.
  • Communication Preferences: When reaching out, please include your full name, the name of the EU-based authority you represent, and a contact email address. We prefer communication in English to ensure clarity and effectiveness.

Please note the email address dsa-authorities-kik@medialab.la is specifically for engagements with the above-listed authorities. For all other inquiries or reports, European users should use the methods of contact detailed above.

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