Why is someone I've already chatted with in my New Chats list?

When a friend deactivates their account, your chat with that friend may move into your New Chats list.

You do have the option to clear the chats out of your New Chats list. To do so, tap the Clear button or Trash icon in the top right-hand corner of your New Chats list.

If your friend reactivates their account, your chat will then move back to your main chats list.

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