I’m experiencing issues connecting to the Kik app

If you're experiencing connection issues while using the Kik app, here's a few things you can try:

    • Toggle your connections off and on in your phone settings.
    • Switch to Wi-Fi by disabling your data connection in your OS Settings.
    • Switch to your data connection by disabling Wi-Fi in your OS Settings.
    • Move to a different Wi-Fi network, like free Wi-Fi at a coffee shop or library.
    • Force-close the Kik app and reopen it.
    • Reinstall the Kik app and reopen it. 
    • Restart your device.

If you are still experiencing issues connecting to the Kik app, please contact us here for further assistance.

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