"Oops. This is taking longer than usual. Please try again."

If you're getting this error message when logging into your Kik account, here are some troubleshooting steps you can follow:

    1. Make sure you're running the most up-to-date version of the Kik app. Follow the instructions here to manually update the app if necessary.
    2. Check your connection:
      1. Toggle your connections off and on in your phone settings.
      2. Switch to Wi-Fi by disabling your data connection in your OS Settings.
      3. Switch to your data connection by disabling Wi-Fi in your OS Settings.
      4. Move to a different Wi-Fi network, like free Wi-Fi at a coffee shop or a library.
      5. Force-close the app and reopen it.

If you’ve confirmed that  your Wi-Fi connection is fine but you are still experiencing this issue, please contact us here for further assistance.

Was this article helpful?

11 out of 153 found this helpful

Have more questions? Submit a request