"Oops. This is taking longer than usual. Please try again."

If you're getting this error message when logging into your Kik account, here are some troubleshooting steps you can follow:

    1. Make sure you're running the most up-to-date version of the Kik app. Follow the instructions here to manually update the app if necessary.
    2. Check your connection:
      1. Toggle your connections off and on in your phone settings.
      2. Switch to Wi-Fi by disabling your data connection in your OS Settings.
      3. Switch to your data connection by disabling Wi-Fi in your OS Settings.
      4. Move to a different Wi-Fi network, like free Wi-Fi at a coffee shop or a library.
      5. Force-close the app and reopen it.

If you’ve confirmed that  your Wi-Fi connection is fine but you are still experiencing this issue, please contact us here for further assistance.

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