Profile and background photo issues

Here's how to change your profile photo and how to change your background photo.


Still having issues? Try the troubleshooting steps below:

    • Make sure you're running the most up-to-date version of Kik.
    • Check to make sure you're on a strong internet connection.
    • Disable Don't Keep Activities if this has been enabled in Android Developer options settings (this is for users who enabled their device’s developer mode). 
    • Force-close and reopen the Kik app.
    • Force-close and reopen your Camera and Gallery apps in Android settings.
    • Log out and then log back in.
    • Reinstall the Kik app.

Please note: your profile photo may have been removed if it violated our Community Standards.

Was this article helpful?

7 out of 36 found this helpful

Have more questions? Submit a request