Messaging
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Why did my messages disappear after logging out?
As a security measure, when you log out of your account, your chat messages are automatically cleared. Once you log in again,...
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Why is my message stuck on S?
There are several reasons why your message could be stuck on S: The person you're messaging isn’t connected to Kik (their ph...
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How do I know what time a message was sent?
To see what time a message was sent in the Kik app: Open the Kik app. Select a chat you would like to view from your chat li...
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Does Kik remove EXIF data from images?
Kik does not include EXIF data for images sent on the app. However, for Android users, please be aware that information can ...
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How do I delete my chat messages?
On Kik, you have the option to delete individual messages or entire chats. To delete an individual message: Open the Kik a...
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Why were my chat messages deleted?
When you log out of your Kik account it is typical that your message history will be cleared. However, your contacts and chat...
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Can I get a copy of my message history?
Unfortunately, Kik does not retain the content of user chats and, therefore, cannot provide that data. If you haven't deactiv...
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How do I save or backup my chat messages on Kik?
There isn't currently a way to save or backup your Kik chats. Depending on your device, you can screenshot the parts of your ...
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How do I send photos and videos on Kik?
On Kik, you can easily send photos and videos to other Kik users in individual and group chats. Here’s how: Open the Kik a...
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Does Kik gather metadata on photos?
Kik doesn't gather photo or video metadata so recipients of your photos and videos can't view this information. But please k...
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Why are links in chat messages disabled?
As a security measure, we do have safety protocols built into user chat sessions that only allow for a certain number of link...
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Why am I not receiving New Chat Requests?
To receive new chat requests, you will need to have the New Chat Requests feature enabled. If it is not enabled, you can do s...
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How do I disable New Chat Requests?
If you no longer want to receive new chat requests from other Kik users you can disable this feature by following these steps...
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